Expedition Motorhomes, Inc. Rental Terms for travel between 01-Jan-2008 and 31-Dec-2008 Reservation Requirements
1. A non refundable booking deposit is required to secure your motorhome booking. The exact amount is detailed in the breakdown of pricing.
A second stage down payment of $525 is taken shortly after booking confirmation as a separate transaction.
The remaining balance is due in full, 30 days before the commencement of hire.
Reservations made within 30 days require immediate payment.
2. Motor Homes are rented on a first come first served basis.
3. Expedition Motor Homes reserves the right to substitute an upgraded motor home at no additional charge should the RV reserved be made un-rentable for any reason.
4. With acceptance of the reservation application, a contract with terms and conditions will be returned to you for your initials and signatures.
5. No same day rentals are accepted. A minimum of 24 hours is required to process all paperwork and process the rental.
Renter & Driver Requirements
1. All drivers must be minimum 25 years of age at time of rental, and possess valid drivers' license. Valid international drivers’ licenses are accepted.
2. Renter must have major credit card and picture identification.
3. Renter must be present at time of pick up.
4. Renter's identification name must match name on credit card being used to pay for rental.
5. Additional drivers are allowed but must present their own insurance to cover the RV while driving. An additional $20 fee applies.
6. Any Travel Trailer Renters must have an electronic break control system in the towing vehicle. This is Califonia State Law, and will not be rented to without this. No exception!
Rental Day
1. Rental is based on number of nights the motor home is used. Each night constitutes a rental day.
2. Rental charges are based on rates in effect at pick-up and return dates.
Departure and Return
1. Departure times are scheduled appointments between 1:00 PM and 4:00 PM Monday through Friday. Saturday pickup times are between 9:00 AM and 12:00 PM.
2. Scheduled appointments are important to keep. Please be on time or you will be moved to the end of the line (end of day).
3. Return is 8:00 AM to 12:00 PM Monday through Friday, and 9:00 am to 10:00 am on Saturday.
4. Other departure or return times can be arranged. A fee may be charged.
5. There are no refunds for early returns.
6. A $50/hour late fee applies to all returns.
7. All pick-ups and returns will be to 23981 Craftsman Road, Calabasas, CA unless otherwise arranged, delivery and pickup of the RV is offered with a fee, if available.
Payments and Security Deposit
1. Checks or Visa/MasterCard are accepted (NO AMEX or DISCOVER)
2. Full payment is due upon return of the signed/initialed contract, and is overdue within 30 days of departure. Reservations made within 30 days require immediate payment.
3. A security deposit ranging from $500 - $1500 is required before departure and can be paid the day of departure. This payment is to be made by cash, check, or credit card. Although not limited to these items, common deductions from the security deposit are; damage to the RV, additional mileage, additional generator hours, dumping of the waste tanks, parking violations, etc.
4. Refund of the unused portion of the security deposit is made within 14 days of the return of the RV.
Burning Man Special Conditions
Rental rate: +25% surcharge
Security & Damage deposit: $2000.00, refundable
Pick up SFO airport of airport hotel: $339.00
Drop of SFO airport or airport hotel: $239.00
Cleaning fee: $199.00 for up to 5 hrs cleaning, interior & exterior, $45/hr thereafter
Minimum nights rental charged (may return earlier, but no refund): 8 for SFO delivery or pick up, 7 if LA delivery or pick up
Please Note that upon pick up of your vehicle you will also be required to fill out a waiver pertaining to the hire during this festival.
Cancellation Policy
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
1. Reservation cancellations with application and over 24 days before departure are subject to $100 cancellation fee.
2. Reservation cancellations between 17 and 23 days before departure are subject to $500 cancellation fee.
3. Reservations cancelled less than 16 days before departure are subject to full rental fee.
4. Cancellation charges will be taken from any renters' funds available: second stage payment or security deposit.
5. You may elect to purchase our "Trip Cancellation plan" of $10 per rental night. This limits the amount of cancellation charge to $40.
6. There is no fee to reschedule your vacation barring availability of same class RV for those dates.
Insurance
1. Expedition Motor Homes carries no insurance for renters on the RV. Renters may either provide insurance for the RV through their own auto insurance policy or purchase insurance through MBA Choice.
2. MBA Choice, viewed at www.mbachoice.com is $20/day for basic coverage.
3. Additional liability coverage is also available from MBA Choice for $9.95/day.
Responsibility of Damage and Loss
1. You are responsible for all damage to vehicle.
2. Loss of use of the vehicle while it is being repaired.
3. All damage or loss caused by blowout, punctures or other road damage, unless the damage is caused by a "loss" that is collision on comprehensive.
4. Missing equipment.
5. Our administrative fees connected with any damage claims, regardless whether you are at fault or not. Ranges from $0 to $150 (Cal. Civil Code 1936 (b)(6)).
6. Theft and Vandalism.
7. You must report all accidents and/or damage within 6 hours of the occurance. You agree to pay these charges from credit sources listed in your contract, and resume all responsibility to submit accident reports and claims to the proper authorities.
Restricted Areas
1. Restricted areas include Mexico, Dalton or Dempster Highways in Canada, New York City, Apache Trail, AZ.
2. Non-public roads.
3. Unpaved, dirt roads and "off-road" areas.
4. All desert areas during hot periods. During these periods, many areas are not habitable and could pose a danger to humans. Consult Expedition Motor Homes for complete list of restricted areas.
5. Renter is liable for all damages to vehicle, tires, towing charges and other expenses as a result of a breakdown associated with operating in these areas.
Maintenance and Breakdown Responsibility
1. The customer is responsible for checking engine oil, fluids, and coolant levels at each refueling, as well as reporting mechanical failures immediately.
2. Expedition Motor Homes will give instructions and procedures for maintenance at time of rental.
3. Customers may be held responsible for mechanical damage due to negligence in vehicle operation or failure to provide normal maintenance. In the event the vehicle is in breakdown repair for 12 hours or more, through no fault of the customer, our responsibility to customer is limited to refund of daily rate or portion thereof.
4. Radio, air conditioning, refrigerator, microwave and appliances, cruise control, and generator malfunctions are not considered breakdowns and no refunds are available for repair time to these items.
5. Emergency Roadside Assistance (a nationwide 24/7 service) is available through Expedition Motor Homes.
6. Additionally, renters are given cell phone numbers of RV specialists to aid them with any questions throughout their trip.
Mileage
1. There are 125 free miles/day included in the daily rate of the RV.
2. The next 250 miles (on weekly rentals) and 125 (on weekend rentals) are available at .32/mile.
3. Additional 250 miles, beyond the .32/mile, are available at .78/mile.
4. Please call our office to find out your total additional milage charge.
Generator Use
1. There are 2 free hours/day included in the daily rate of the RV.
2. Additional hours are available at the cost of $3/hour.
3. There are generator hour packages available: 5 hrs a day at $6.00/day, 10 hrs a day at $18.00/day.
Cleaning The RV
1. A minimum cleaning fee of $99-$129 is in effect for each coach. Renters are not required to bring the RV back in a clean condition.
2. Coaches requiring special cleaning, e.g. fumigation, undercarriage pressure washing, etc. may be subject to charges up to $500. This fee is at the sole discretion of Expedition Motor Homes.
3. The cleaning charge is for interior and exterior cleaning only. It does not cover any repairs needed.
Fuel
1. All of the RV's fuel tanks are "Topped Off" before departure and are asked to be returned in the same condition. A nominal refueling charge will be applied if coach is less than full.
2. No warranties are made regarding fuel tank capacity or fuel mileage. We assume no liability for fuel consumption rates.
3. All gasoline, diesel or propane refueling during the trip is at customer's expense.
Smokers or Pets
1. There is a $500 fumigation fee for rentals having evidence of smokers or pets. This charge is at the sole discretion of Expedition Motor Homes.
2. We enforce a strict NO SMOKING policy.
3. Invisible Pet policy available with a $195 charge and an additional $250 sercurity deposit.
Towing
1. Towing is not allowed on most RV's however exceptions will be made on an individual based on item towed and vehicle rented.
2. On rentals where towing is allowed, a nominal tow charge and per mile charge is applied.
3. Towed items must be hooked up and inspected by Expedition Motor Homes before departure.
4. All Vehicels that will be towing our travel trailers will need to have an electronic break control system. This is California Law.
One-Way Rentals
1. One-way rentals are allowed on a limited basis between Los Angeles, San Francisco, Las Vegas and Phoenix. Contact us for other destinations.
Optional Equipment
1. Additional accessories such as pots and pans, eating utensils, plates, cups, bedding, camping supplies, toasters, coffee pots, etc. are available through Expedition Motor Homes.
Office Hours
1. Our office is open from 8 AM - 5 PM Monday through Friday and by appointment on Saturday. We are closed Sunday.
2. Please call ahead if planning to come in on Saturday or after hours to view an RV. We are happy to stay late or come in on Saturday to work around your schedule.
Packages offered for overseas travelers:
USA Explorer package: $599.00
Airport Pick up & Return (or airport hotel) LAX, BUR, LAB, ONT
Patio Awning
Carpet, outdoor, 6’ x 9’
Chemicals,
Coffee Maker
GPS
Dump waste tanks on return
Provisioning Kit (Outfitting of motor home for up to 6 people)
Toaster
TV/DVD/VCR
Insurance Package, $36.95 per day:
Full coverage, comp & collision
$1,000,000 supplemental liability
$1,000 deductible
Protection Package: $21.50 per day
Emergency Roadside Assistance, 24/7/365
VIP: Tire & Windshield protection
VIP: Vacation Interruption Coverage
Cancellation Plan, $10 per day of trip:
Maximum refund if trip is cancelled: $full refund less $40 processing fee
Pet Charge, $195.00 for the trip, with prior approval:
Additional refundable pet deposit for cleaning or damage, if needed, $250
Free items from lending library:
DVD movies
VHS movies
Books on tape
Books
CD music
Games
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Expedition Motorhomes, Inc. Insurance
Insurance
1. Expedition Motor Homes carries no insurance for renters on the RV. Renters may either provide insurance for the RV through their own auto insurance policy or purchase insurance through MBA Choice.
2. MBA Choice, viewed at www.mbachoice.com is $20/day for basic coverage.
3. Additional liability coverage is also available from MBA Choice for $9.95/day.
Responsibility of Damage and Loss
1. You are responsible for all damage to vehicle.
2. Loss of use of the vehicle while it is being repaired.
3. Diminution of the vehicle's value casued by damage to it or repair of it (Not covered by insurance). The Diminution in value charge is 2% the value of the motor home.
4. All damage or loss caused by blowout, punctures or other road damage, unless the damage is caused by a "loss" that is collision on comprehensive.
5. Missing equipment.
6. Our administrative fees connected with any damage claims, regaurdless whether you are at fault or not. Ranges from $0 to $150 (Cal. Civil Code 1936 (b)(6)).
7. Theft and Vandalism.
8. You must report all accidents and/or damage within 6 hours of the occurance. You agree to pay these charges from credit sources listed in your contract, and ressume all responsibility to submit accident reports and claims to the proper authorities.
Packages offered for overseas travelers:
Insurance Package, $36.95 per day:
Full coverage, comp & collision
$1,000,000 supplemental liability
$1,000 deductible
Protection Package: $21.50 per day
Emergency Roadside Assistance, 24/7/365
VIP: Tire & Windshield protection
VIP: Vacation Interruption Coverage
Calabasas depot Address: 23981 Craftman Road,
, Calabasas
, CA
, US
Office Hours
1. Our office is open from 8 AM - 5 PM Monday through Friday and by appointment on Saturday. We are closed Sunday.
2. Please call ahead if planning to come in on Saturday or after hours to view an RV. We are happy to stay late or come in on Saturday to work around your schedule.
Departure and Return
1. Departure times are scheduled appointments between 1:00 PM and 4:00 PM Monday through Friday. Saturday pickup times are between 9:00 AM and 12:00 PM.
2. Scheduled appointments are important to keep. Please be on time or you will be moved to the end of the line (end of day).
3. Return is 8:00 AM to 12:00 PM Monday through Friday, and 9:00 am to 10:00 am on Saturday.
4. Other departure or return times can be arranged. A fee may be charged.
5. There are no refunds for early returns.
6. A $50/hour late fee applies to all returns. Las Vegas depot Las Vegas is a serviced non depot location. Las Vegas Intl Airport - LAS depot Las Vegas Intl Airport - LAS is a serviced non depot location. Los Angeles depot Los Angeles is a serviced non depot location.
Departure and Return
1. Departure times are scheduled appointments between 1:00 PM and 4:00 PM Monday through Friday. Saturday pickup times are between 9:00 AM and 12:00 PM.
2. Scheduled appointments are important to keep. Please be on time or you will be moved to the end of the line (end of day).
3. Return is 8:00 AM to 12:00 PM Monday through Friday, and 9:00 am to 10:00 am on Saturday.
4. Other departure or return times can be arranged. A fee may be charged.
5. There are no refunds for early returns.
6. A $50/hour late fee applies to all returns. Oakland depot Oakland is a serviced non depot location. Oakland Intl Airport - OAK depot Oakland Intl Airport - OAK is a serviced non depot location. Phoenix depot Phoenix is a serviced non depot location. Portland OR depot Address:
, Portland
, OR
, US
Departure and Return
1. Departure times are scheduled appointments between 1:00 PM and 4:00 PM Monday through Friday. Saturday pickup times are between 9:00 AM and 12:00 PM.
2. Scheduled appointments are important to keep. Please be on time or you will be moved to the end of the line (end of day).
3. Return is 8:00 AM to 12:00 PM Monday through Friday, and 9:00 am to 10:00 am on Saturday.
4. Other departure or return times can be arranged. A fee may be charged.
5. There are no refunds for early returns.
6. A $50/hour late fee applies to all returns. San Francisco depot San Francisco is a serviced non depot location. Please note that we do not have a physical depot in San Francisco. Instead for your ultimate convenience you will be met at a prearranged location with your vehicle. Typically this will be an City or Airport Area hotel.
Please give us details or your pick up address as you place your booking or shortly after your booking is confirmed if these are not arranged at this time. San Francisco Intl Airport - SFO depot San Francisco Intl Airport - SFO is a serviced non depot location. Please note that we do not have a physical depot in San Francisco. Instead for your ultimate convenience you will be met at a prearranged location with your vehicle. Typically this will be an City or Airport Area hotel.
Please give us details or your pick up address as you place your booking or shortly after your booking is confirmed if these are not arranged at this time. San Jose depot San Jose is a serviced non depot location. |
