Discover America in comfort. Travel when and where you want. Enjoy the beautiful landscapes, sights, and attractions en route. Stop and go at your leisure as you drive in the vehicle of your choice from Comet Campers located in Peekskill, New York; Los Angeles, California; and Vancouver, Canada. We have a sevice station at each location.
All locations are easily accessible by bus. Peekskill can also be reached in 50 minutes by a train, which travels along the scenic shores of the Hudson River from Manhattan. In the USA we speak English, German, Swiss-German, Italian, Spanish, and Portuguese. At our Dutch/Belgium agency we speak Dutch and English.
For customers who stay in the USA to study, work or do an apprenticeship, a long-term contract is available.
Comet Campers USA Rental Terms
Rental Includes:
- 100 free miles per day
- Collision Insurance $ 3,000 deductible
- Personal Injury Protection $ 25,000
- CDW = Collision Damage Waiver
- Uninsured Motorist $20,000
- Third Party Insurance
- KOA Campgrounds Discount Card
- Generator 3 hours free per day
Reservation Deposit
An Initial non refundable Deposit will be secured at the time of reservation confirmation by way of credit card - accepted credit cards are Visa and Mastercard.
Balance Payable is to be paid 35 days prior to pick up of vehicle. All major credit card accepted.
Modifications to bookings require a $50.00 surcharge each time.
Security Deposit
Security deposit of $2500 cash is required at pick up if VIP Insurance option is not purchased. For clients have purchased VIP Insurance, the deposit can be reduced to credit card imprint of $500. Upon return all extra charges if any, are balanced against the security deposit.
Driver Requirements
Drivers 21 years of age or older possessing a valid and identifiable driver's license are qualified to drive.
Prior to rental, a major credit card and references of employment and or a foreign passport are required as identification. All drivers must be listed on and sign the rental agreement. They will be bound by terms and conditions of the agreement at vehicle pick-up.
An international driver's license for foreign customers is recommended.
Customer Orientation
The renter and drivers will be given a thorough explanation of the vehicle and its operation prior to departure as part of the preparation of the vehicle (PREP).
PREP will take approximately 30 minutes to 1 hour.
Substitution
We will make every effort to provide the customer with the model requested.
We reserve the right to substitute models of similar of higher grade.
Should a model of lower grade be offered and accepted, liability will be limited to a refund of price differential between the model paid for and the model taken.
Additional Charges:
- Sales Tax New York 7.375 for RVs / 12.375% for Passenger Vehicles. California 8.25%.
- VIP Insurance $18 per day / $500 deductible. Max. charge $540 for 30 days or more.
- One Million Dollar Liability Insurance $9.95 per day / Must purchase VIP Insurance.
- Propane Tank, if not filled, minimum charge $5.00 per gallon.
- Gasoline Tank, if not filled, minimum charge $4.00 per gallon.
- Additional $10 rental charge per day between Dec. 21 and Jan. 6
- Convenience Kit $65 per person
- Preparation fee $95 per RV Rental
- Dumping fee (toilet & waste water) $40
- Generator $3 per addl. hour
- Additional miles (taxable)
- TV/VCR & Bike Rack available
One-Way Fee:
Van-Campers and Passenger Vehicles:
| San Francisco | <> | New York | $ 600 | | Los Angeles | <> | New York | $ 600 | | Los Angeles | <> | San Francisco | $ 480 | | New York | <> | Boston | $425 |
Motorhomes:
| San Francisco | <> | New York | $ 1.000 | | Los Angeles | <> | New York | $ 1.000 | | Los Angeles | <> | San Francisco | $ 550 | | New York | <> | Boston | $ 500 |
Remarks:
NO SMOKING NO TOWING NO PETS (few exceptions possible)
Prices are valid for Lessee(s) over age 21 with a valid drivers license.
Reservation deposit $500 or 50% of the total rental charge. Balance due at pick-up.
Minimum 7-day rental for RVs between June and September.
Special requests for 3 to 6-day rentals depending upon availability ($75 Short-Term fee will apply).
Rentals are based on the number of nights.
Security Deposit of $500 ($2500 if VIP insurance is not purchased) required at departure by credit card or cash (refundable).
Unit must be returned at specified time or a late fee of $25 per hour will apply.
For rentals longer than three weeks, one free day for each additional week will be given.
Traveling into Mexico is not permitted (few exceptions can be made with older models).
No refunds will be made for early returns.
Prices are subject to change without notice.
Generator
As an added customer convenience most motor homes are equipped with generators.
Rental price includes 3 hours use of generator per day at no charge.
However a generator is not necessary for normal vehicle operation and no consideration is warranted for malfunctioning generators.
Parking / Traffic Violations
Customers are responsible for reporting and payment of all parking/traffic/toll road violations at rental termination. Non reporting of parking/traffic/toll road violations reaches the rental agreement and may result in an administrative charge of up to $ 100 in addition to the fines for parking / traffic or toll violations. These fees will be charged against the customer's credit card.
Restricted Areas - Mexico: Traveling into Mexico is not permitted.
- Baja California (Mexico): Traveling to Baja California (Mexico) is permitted with certain vehicles, and must be confirmed in advance with Comet Campers.
- Death Valley: Not allowed between June 15th - September 15th. . If this is not adhered to, Comet Campers has no liability for damages or breakdowns.
- Off-Roads: Logging roads, off road driving and non public roads are not permitted.
- Tunnels: Underground or underwater tunnels are not permitted for motor home or van travel due to restrictions on vehicle heights and propane gas. In addition there is no parking available.
- Alaska, Yukon and North West Territories: Travel to these areas is permitted.
- Delton & Dempster Highways: Delton or Dempster highways and other selected highways are prohibited under all conditions for all vehicles.
- VIP Waivers: Violations of these restrictions void VIP waivers and customers may also be held liable for damages or other expenses relating to use in these restricted areas.
Customer will be held liable for damages to vehicle, tires, towing charges and other expenses as a result of a breakdown in these restricted areas.
Pets / Smoking
No Pets. Exceptions possible with certain vehicles. Must confirm in advance with an additional deposit for pet. No Smoking is permitted in any vehicle.
Storage
Free storage of luggage at all rental locations is available at the owner's risk. This does not apply to one-way rentals.
Early returns, late pick-ups and unused miles
No refunds will be made for early returns, late pick-ups or unused miles.
Maintenance while on the road
Customers are responsible to check all fluid levels at each refueling. Refills of all fluids will be reimbursed except for gasoline and propane. Customer must present receipts for reimbursement. Vehicle must be returned clean inside. A cleaning charge will occur if vehicle is returned in unsatisfactory condition. Holding tanks should be emptied if possible or a fee will be assessed. Customer must check tire pressure and condition of tires at each refueling.
Customer will be reimbursed for authorized repair, oil changes, etc. upon presentation of receipt to Comet Campers.
Mechanical Breakdown
In the event the vehicle is in breakdown repair for 12 hours or more, through no fault of the customer, our responsibility to the customer is limited to a refund of daily rate or a portion thereof. Radio, automatic steps, air conditioning, refrigerator, microwave, appliances, cruise control, plumbing and generator malfunctions are not considered a breakdown. No refunds for repair or loss of time will be given to these items. No refunds for breakdowns or towing costs in Death Valley between June 15th and September 15th.
Necessary repairs are refunded. In the event of a breakdown renter must call the Comet Campers Roadside Assistance number located in the rental contract or glove compartment and report the problem. Customer must provide signed and dated receipts for reimbursement. Will be refunded at time of drop-off.
Roadside Assistance
Roadside Assistance available 7 days a week. Customer will receive a toll free number at time of pick-up for all emergency and roadside assistance needs.
In Case of an Accident
Customer must call police and obtain a police report in the case of an accident.
Customer must report all accident information in writing with a full police report to Comet Campers immediately. Refer to our roadside assistance toll free phone number to report the accident as soon as possible.
Cancellation Policy
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
Up to 34 days prior to pick-up $250 for Motorhomes / $100 for Vans & Van Campers
33 - 18 days prior to pick-up 50% of rental for motorhomes and Vans & Van Campers, minimal $300
17 - 0 days prior to pick-up 100 % NO REFUND
No refunds for early return of vehicles.
Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
Pick-up and Drop-off Times
Pick-ups and drop-offs at our locations in Peekskill, New York or Sylmar, California:
Monday - Friday: 8:30am - 4:00pm
Saturday: 9:00am - 2:00pm
Please note: If vehicle is picked up in the morning, please drop off your vehicle in the morning.
Special pick-ups and drop-offs may be arranged with the customer.
Late drop-offs will be billed at $25,- per hour, up to 3 hours. An extra day will be charged for drop-offs of 3 hours or more.
After Comet Campers' business hours, drop-offs without a Comet Campers employee present are not permitted. Customer will be liable for any damage, parking tickets or associated fees.
No refunds will be made for early returns.
Airport Transfers for Pick ups
International customers may be picked up at the local airport hotels. For New York City, customers may also be picked up at a Midtown hotel.
Minimum required rental period 21 days for free transfer.
Pick-up and drop-off charges Manhattan to rental location $ 110 - each way.
Pick-up and drop-off charges Airport to rental location $ 120 - each way.
For Los Angeles, customers may board the shuttle bus from LAX airport to Van Nuys (San Fernando Valley). Travel time 45 minutes nonstop. The bus fare will be reimbursed to customer.
Customer will be picked up at the Van Nuys airport until 4:30 p.m. by Comet Campers. After 4:30 p.m. customer must take a taxi to a designated hotel by Comet Campers. Customer must report the transfer at the time of booking or no later than 3 working days prior to pick-up date.
Liability Insurance
Comet Campers provides Statutory Automobile Liability Insurance against third party claims (other than a passenger) for the protection of the renter or authorized drivers.
The above basic Liability Coverage is included in the rental rate. All coverage and waivers are subject to the terms on the rental agreement.
Damage to Vehicle / Customer Responsibility
Loss or damage to the rental vehicle, whether or not due to the fault of the customer, the customer's responsibility (including theft and vandalism) is limited to a maximum of $ 2,500,- per occurrence. There is no limit to the customer if the vehicle has the following damages:
1.) Damage caused as a result of use without Comet Campers' permission or consent
2.) Damage caused by striking objects overhead or backing up into an object
3.) Interior damage
4.) Undercarriage damage
5.) Damage to tires and wheels
6.) Damage due to frozen pipes
7.) Damage due to any off highway/ off road travel
VIP Insurance
Vacation Interruption Protection (VIP) insurance is available for vans and motor homes.
There is a $500,- deductible per occurrence for accidental damage, theft and vandalism with a required police report.
The customer is responsible up to $3000 for the following damages:
1.) Damage caused as a result of use without eal Value permission or consent
2.) Damage caused by striking overhead objects
3.) Damage caused by backing up vehicle reduced to $ 500,- per occurrence
4.) Interior damage
5.) Undercarriage damage including tires and wheels $ 500,- per occurrence
6.) Damage caused by freezing vehicle system
7.) All damage caused during any off highway use
8.) All glass damages reduced to $ 500,-
VIP also covers expenses in the event of a mechanical breakdown, requiring the vehicle to be in repair for more than 12 hours. Radio, refrigerator, generator, microwave, air conditioning, appliances, automatic step and cruise control malfunctions are not considered to be mechanical breakdowns. Incurred expenses of $ 30,- per person per day for lodging and $ 30,- per group per day for other transportation is provided. A limit of $ 3,000,- per tour applies and this plan is not valid in case of an accident. Customer must present all receipts for refund of expenses.
VIP coverage is void if customer fails to file an accident/damage report or if vehicle is used in violation of any of the terms of the rental agreement currently in force.
VIP excludes liability for personal property, non accidental damages and interior damage.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Comet Campers USA Rental Terms for travel between 01-Jan-2010 and 31-Dec-2010
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Comet Campers USA Insurance
Liability Insurance
Comet Campers provides Statutory Automobile Liability Insurance against third party claims (other than a passenger) for the protection of the renter or authorized drivers.
The above basic Liability Coverage is included in the rental rate. All coverage and waivers are subject to the terms on the rental agreement.
Damage to Vehicle / Customer Responsibility
Loss or damage to the rental vehicle, whether or not due to the fault of the customer, the customer's responsibility (including theft and vandalism) is limited to a maximum of $ 2,500,- per occurrence. There is no limit to the customer if the vehicle has the following damages:
1.) Damage caused as a result of use without Comet Campers' permission or consent
2.) Damage caused by striking objects overhead or backing up into an object
3.) Interior damage
4.) Undercarriage damage
5.) Damage to tires and wheels
6.) Damage due to frozen pipes
7.) Damage due to any off highway/ off road travel
VIP Insurance
Vacation Interruption Protection (VIP) insurance is available for vans and motor homes.
This reduces the damage payable amount from $3000 to $500 in the event of accidental damage to the vehicle.
There is a $500,- deductible per occurrence for accidental damage, theft and vandalism with a required police report.
The customer is still responsible up to $3000 for the following damages:
1.) Damage caused as a result of use without Comet Campers permission or consent
2.) Damage caused by striking overhead objects
3.) Damage caused by backing up vehicle reduced to $ 500,- per occurrence
4.) Interior damage
5.) Undercarriage damage including tires and wheels $ 500,- per occurrence
6.) Damage caused by freezing vehicle system
7.) All damage caused during any off highway use
8.) All glass damages reduced to $ 500,-
VIP also covers expenses in the event of a mechanical breakdown, requiring the vehicle to be in repair for more than 12 hours. Radio, refrigerator, generator, microwave, air conditioning, appliances, automatic step and cruise control malfunctions are not considered to be mechanical breakdowns. Incurred expenses of $ 30,- per person per day for lodging and $ 30,- per group per day for other transportation is provided. A limit of $ 3,000,- per tour applies and this plan is not valid in case of an accident. Customer must present all receipts for refund of expenses.
VIP coverage is void if customer fails to file an accident/damage report or if vehicle is used in violation of any of the terms of the rental agreement currently in force.
VIP excludes liability for personal property, non accidental damages and interior damage.
|
